By The Waters African Trade (Pty) Ltd is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).

1. Personal Information We Collect

We may collect your name, contact details, address, payment-related information, and website usage data.

2. Purpose of Processing

We process personal information to fulfil orders, communicate with customers, provide support, send marketing communications where consent is given, and improve website performance.

3. Sharing of Personal Information

We do not sell personal information. Information may be shared with payment processors, delivery partners, and service providers necessary to fulfil services.

4. Data Subject Rights

You have the right to access, correct, or delete your personal information, object to processing, withdraw consent, and lodge a complaint with the Information Regulator.

6. Information Officer

Andre Strydom
Email: andre@bythewaterafrica
Contact Number: +27 84 588 4477